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Individual Life Insurance Forms and Reference

Client Service Centre for Canadian policies

If you own a life insurance policy purchased in Canada, we can help you with:

  • Request for values
  • Address changes
  • Dividend withdrawals
  • Autopay changes
  • Bank changes
  • Changes to your personal information
  • Questions about historical activity
  • Reporting death claims
  • Beneficiary changes

For all other inquiries, contact your financial security advisor.

  • 1-800-665-0551
    Monday to Friday, from 8:00 am to 6:00 pm, Eastern Standard Time
  • 1-519-432-7229
    For international calls

If you need help with a U.S. policy, go to the Great-West Life & Annuity website, www.greatwest.com.

We’re Here to Help

Customer service is our priority. Our highly trained staff are ready to assist you.